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Tech support scam - Warning to Mac & PC users

Tech support scam – Warning to Mac & PC users

When is a computer error message not a computer error?  When it’s a scam.   Recently  I received a message from Natalie who’s had an error message ( specifically error code RNN8792 )popup up on her Mac that instructed her to call a 1800 number to have an urgent computer problem fixed. She called the number, handed over credit card details[Read More…]

Time running out for Free Windows 10 update

Time running out for Free Windows 10 update

  Updating your current Windows 7 or 8.1 PC to Windows 10 is still free…but time is running out. Microsoft’s offer for users to update to Windows 10 at no cost is open until July 29. If for some reason you don’t want to or have already tried Windows 10, didn’t like it and went back to a previous version[Read More…]

Australia falling behind with Broadband speeds

Australia falling behind with Broadband speeds

  Australia is falling behind the rest of the world when it comes to broadband internet speeds ranking at 48th place globally. So you may be wondering who has the fastest?  Well in the global broadband connection speed rankings for the end of 2015 published by Akamai technologies, South Korea came in at number 1 with an average speed of[Read More…]

Managing what your kids are doing on their iPad

Managing what your kids are doing on their iPad

Does your child use a mobile phone or tablet? If so how do you now that they are only using it when they are supposed to…and are only accessing appropriate content? Perth company Systemic developed the Curbi App to help parents take control.  I spoke with Systemic product director Justin Magraith about the need for such an app – Listen below. Get more[Read More…]

Photograph: Keith Morris/Alamy

Free parental controls with Microsoft Family

  Protecting your kids from the nasty side of the internet should start with a conversation, setting rules, taking appropriate use and encouraging them to come to you when they see something that’s not right…but there’s also some great tools to support your efforts. A great one for Windows PC users is Microsoft Family.  It gives parents the ability to[Read More…]