{"id":3505,"date":"2014-02-24T06:28:46","date_gmt":"2014-02-23T19:28:46","guid":{"rendered":"http:\/\/www.techdaily.com.au\/b2\/?p=3505"},"modified":"2014-02-27T20:38:06","modified_gmt":"2014-02-27T09:38:06","slug":"future-tech-support-mobile-device-camera","status":"publish","type":"post","link":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/","title":{"rendered":"The future of Tech Support in your Mobile device camera"},"content":{"rendered":"<p dir=\"ltr\"><span style=\"line-height: 1.5em;\"><a href=\"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-3506\" alt=\"gotoassistseeit\" src=\"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-300x198.jpg\" width=\"300\" height=\"198\" srcset=\"https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-300x198.jpg 300w, https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-150x99.jpg 150w, https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-83x55.jpg 83w, https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit.jpg 610w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Getting good technical support quickly isn\u2019t always possible and lets face it some technical issues are tricky to solve over the phone.<\/span><\/p>\n<p><span style=\"line-height: 1.5em;\">Well the future of technical support is changing. \u00a0A product called<a href=\"http:\/\/gotoassist.com\"> GoToAssist<\/a> which has traditionally been used to solve computer issues remotely will soon help experts solve customers with almost any gadget.<\/span><\/p>\n<p><span style=\"line-height: 1.5em;\">The new SeeIt video streaming feature in GoToAssist for android devices allows a customer to show a problem to a technician using the camera built into their device&#8230;great to identify when you&#8217;ve plugged something in where it\u00a0<\/span>shouldn&#8217;t<span style=\"line-height: 1.5em;\">\u00a0be.<\/p>\n<p>Ultimately when more technical professionals use this new technology it will be of great benefit to the end user that needs help.<\/span><\/p>\n<p>Here&#8217;s a video demo of how it works.<\/p>\n<p>&nbsp;<\/p>\n<p><object id=\"flashObj\" width=\"480\" height=\"270\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=6,0,40,0\" bgcolor=\"#FFFFFF\"><param name=\"flashVars\" value=\"videoId=3038337713001&amp;playerID=1675052805001&amp;playerKey=AQ~~,AAABZBJSQZE~,4_PvRAOLkj8hkIolbhdsBI5Qew6zdhg6&amp;domain=embed&amp;dynamicStreaming=true\" \/><param name=\"base\" value=\"http:\/\/admin.brightcove.com\" \/><param name=\"seamlesstabbing\" value=\"false\" \/><param name=\"allowFullScreen\" value=\"true\" \/><param name=\"swLiveConnect\" value=\"true\" \/><param name=\"allowScriptAccess\" value=\"always\" \/><param name=\"src\" value=\"http:\/\/c.brightcove.com\/services\/viewer\/federated_f9?isVid=1&amp;isUI=1\" \/><param name=\"flashvars\" value=\"videoId=3038337713001&amp;playerID=1675052805001&amp;playerKey=AQ~~,AAABZBJSQZE~,4_PvRAOLkj8hkIolbhdsBI5Qew6zdhg6&amp;domain=embed&amp;dynamicStreaming=true\" \/><param name=\"allowfullscreen\" value=\"true\" \/><param name=\"allowscriptaccess\" value=\"always\" \/><param name=\"swliveconnect\" value=\"true\" \/><param name=\"pluginspage\" value=\"http:\/\/www.macromedia.com\/shockwave\/download\/index.cgi?P1_Prod_Version=ShockwaveFlash\" \/><embed id=\"flashObj\" width=\"480\" height=\"270\" type=\"application\/x-shockwave-flash\" src=\"http:\/\/c.brightcove.com\/services\/viewer\/federated_f9?isVid=1&amp;isUI=1\" flashVars=\"videoId=3038337713001&amp;playerID=1675052805001&amp;playerKey=AQ~~,AAABZBJSQZE~,4_PvRAOLkj8hkIolbhdsBI5Qew6zdhg6&amp;domain=embed&amp;dynamicStreaming=true\" base=\"http:\/\/admin.brightcove.com\" seamlesstabbing=\"false\" allowFullScreen=\"true\" swLiveConnect=\"true\" allowScriptAccess=\"always\" flashvars=\"videoId=3038337713001&amp;playerID=1675052805001&amp;playerKey=AQ~~,AAABZBJSQZE~,4_PvRAOLkj8hkIolbhdsBI5Qew6zdhg6&amp;domain=embed&amp;dynamicStreaming=true\" allowfullscreen=\"true\" allowscriptaccess=\"always\" swliveconnect=\"true\" pluginspage=\"http:\/\/www.macromedia.com\/shockwave\/download\/index.cgi?P1_Prod_Version=ShockwaveFlash\" bgcolor=\"#FFFFFF\" \/><\/object><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Getting good technical support quickly isn\u2019t always possible and lets face it some technical issues are tricky to solve over the phone. Well the future of technical support is changing. \u00a0A product called GoToAssist which has traditionally been used to solve computer issues remotely will soon help experts solve customers with almost any gadget. The new SeeIt video streaming feature<a class=\"more-link\" href=\"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/\">[Read More&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[824],"tags":[],"class_list":["post-3505","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The future of Tech Support in your Mobile device camera - Tech Daily with Andy Wells<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The future of Tech Support in your Mobile device camera - Tech Daily with Andy Wells\" \/>\n<meta property=\"og:description\" content=\"Getting good technical support quickly isn\u2019t always possible and lets face it some technical issues are tricky to solve over the phone. Well the future of technical support is changing. \u00a0A product called GoToAssist which has traditionally been used to solve computer issues remotely will soon help experts solve customers with almost any gadget. The new SeeIt video streaming feature[Read More...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/\" \/>\n<meta property=\"og:site_name\" content=\"Tech Daily with Andy Wells\" \/>\n<meta property=\"article:author\" content=\"http:\/\/facebook.com\/techdailyradio\" \/>\n<meta property=\"article:published_time\" content=\"2014-02-23T19:28:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-02-27T09:38:06+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-300x198.jpg\" \/>\n<meta name=\"author\" content=\"Andy Wells\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andy Wells\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/\"},\"author\":{\"name\":\"Andy Wells\",\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/#\\\/schema\\\/person\\\/e7055c2d78fb67aa20630476da3de45d\"},\"headline\":\"The future of Tech Support in your Mobile device camera\",\"datePublished\":\"2014-02-23T19:28:46+00:00\",\"dateModified\":\"2014-02-27T09:38:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/\"},\"wordCount\":139,\"image\":{\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.techdaily.com.au\\\/b2\\\/wp-content\\\/uploads\\\/2014\\\/02\\\/gotoassistseeit-300x198.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/\",\"url\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/\",\"name\":\"The future of Tech Support in your Mobile device camera - Tech Daily with Andy Wells\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.techdaily.com.au\\\/b2\\\/wp-content\\\/uploads\\\/2014\\\/02\\\/gotoassistseeit-300x198.jpg\",\"datePublished\":\"2014-02-23T19:28:46+00:00\",\"dateModified\":\"2014-02-27T09:38:06+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/#\\\/schema\\\/person\\\/e7055c2d78fb67aa20630476da3de45d\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/#primaryimage\",\"url\":\"http:\\\/\\\/www.techdaily.com.au\\\/b2\\\/wp-content\\\/uploads\\\/2014\\\/02\\\/gotoassistseeit-300x198.jpg\",\"contentUrl\":\"http:\\\/\\\/www.techdaily.com.au\\\/b2\\\/wp-content\\\/uploads\\\/2014\\\/02\\\/gotoassistseeit-300x198.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/future-tech-support-mobile-device-camera\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The future of Tech Support in your Mobile device camera\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/#website\",\"url\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/\",\"name\":\"Tech Daily with Andy Wells\",\"description\":\"Your daily fix of Consumer Technology - as heard on radio\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/#\\\/schema\\\/person\\\/e7055c2d78fb67aa20630476da3de45d\",\"name\":\"Andy Wells\",\"sameAs\":[\"http:\\\/\\\/facebook.com\\\/techdailyradio\",\"https:\\\/\\\/x.com\\\/techdailyradio\"],\"url\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/author\\\/administrator\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The future of Tech Support in your Mobile device camera - Tech Daily with Andy Wells","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/","og_locale":"en_US","og_type":"article","og_title":"The future of Tech Support in your Mobile device camera - Tech Daily with Andy Wells","og_description":"Getting good technical support quickly isn\u2019t always possible and lets face it some technical issues are tricky to solve over the phone. Well the future of technical support is changing. \u00a0A product called GoToAssist which has traditionally been used to solve computer issues remotely will soon help experts solve customers with almost any gadget. The new SeeIt video streaming feature[Read More...]","og_url":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/","og_site_name":"Tech Daily with Andy Wells","article_author":"http:\/\/facebook.com\/techdailyradio","article_published_time":"2014-02-23T19:28:46+00:00","article_modified_time":"2014-02-27T09:38:06+00:00","og_image":[{"url":"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-300x198.jpg","type":"","width":"","height":""}],"author":"Andy Wells","twitter_misc":{"Written by":"Andy Wells","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/#article","isPartOf":{"@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/"},"author":{"name":"Andy Wells","@id":"https:\/\/techdaily.com.au\/b2\/#\/schema\/person\/e7055c2d78fb67aa20630476da3de45d"},"headline":"The future of Tech Support in your Mobile device camera","datePublished":"2014-02-23T19:28:46+00:00","dateModified":"2014-02-27T09:38:06+00:00","mainEntityOfPage":{"@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/"},"wordCount":139,"image":{"@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/#primaryimage"},"thumbnailUrl":"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-300x198.jpg","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/","url":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/","name":"The future of Tech Support in your Mobile device camera - Tech Daily with Andy Wells","isPartOf":{"@id":"https:\/\/techdaily.com.au\/b2\/#website"},"primaryImageOfPage":{"@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/#primaryimage"},"image":{"@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/#primaryimage"},"thumbnailUrl":"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-300x198.jpg","datePublished":"2014-02-23T19:28:46+00:00","dateModified":"2014-02-27T09:38:06+00:00","author":{"@id":"https:\/\/techdaily.com.au\/b2\/#\/schema\/person\/e7055c2d78fb67aa20630476da3de45d"},"breadcrumb":{"@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/#primaryimage","url":"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-300x198.jpg","contentUrl":"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2014\/02\/gotoassistseeit-300x198.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/techdaily.com.au\/b2\/future-tech-support-mobile-device-camera\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/techdaily.com.au\/b2\/"},{"@type":"ListItem","position":2,"name":"The future of Tech Support in your Mobile device camera"}]},{"@type":"WebSite","@id":"https:\/\/techdaily.com.au\/b2\/#website","url":"https:\/\/techdaily.com.au\/b2\/","name":"Tech Daily with Andy Wells","description":"Your daily fix of Consumer Technology - as heard on radio","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/techdaily.com.au\/b2\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/techdaily.com.au\/b2\/#\/schema\/person\/e7055c2d78fb67aa20630476da3de45d","name":"Andy Wells","sameAs":["http:\/\/facebook.com\/techdailyradio","https:\/\/x.com\/techdailyradio"],"url":"https:\/\/techdaily.com.au\/b2\/author\/administrator\/"}]}},"_links":{"self":[{"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/posts\/3505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/comments?post=3505"}],"version-history":[{"count":3,"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/posts\/3505\/revisions"}],"predecessor-version":[{"id":3509,"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/posts\/3505\/revisions\/3509"}],"wp:attachment":[{"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/media?parent=3505"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/categories?post=3505"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techdaily.com.au\/b2\/wp-json\/wp\/v2\/tags?post=3505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}