{"id":4274,"date":"2015-05-26T06:47:02","date_gmt":"2015-05-25T20:47:02","guid":{"rendered":"http:\/\/www.techdaily.com.au\/b2\/?p=4274"},"modified":"2015-05-24T21:47:44","modified_gmt":"2015-05-24T11:47:44","slug":"seeking-tech-support","status":"publish","type":"post","link":"https:\/\/techdaily.com.au\/b2\/seeking-tech-support\/","title":{"rendered":"Seeking out Tech Support"},"content":{"rendered":"<p><a href=\"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-4275\" src=\"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support.jpg\" alt=\"Help computer key. Isolated on white with clipping path.\" width=\"250\" height=\"230\" srcset=\"https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support.jpg 250w, https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support-150x138.jpg 150w, https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support-60x55.jpg 60w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a>Computer problems can be frustrating, especially when they prevent you doing what you need to, however to quickly resolve some issues you may not even need to pick up the phone to get help.<\/p>\n<p>If you\u2019re having problems with your Windows PC at <a href=\"http:\/\/support.microsoft.com\" target=\"_blank\">support.microsoft.com<\/a> you can chat to a suport agent online and even have them connect to your PC to problem solve.<\/p>\n<p>For owners of <a href=\"http:\/\/www.dell.com.au\" target=\"_blank\">Dell <\/a>computer products a similar service exists but it\u2019s accessible at all hours, however it is still possible to get in touch with their global tech support via <a href=\"https:\/\/twitter.com\/dellcares\" target=\"_blank\">Twitter.<\/a>..which I\u00a0discovered for myself last week.<\/p>\n<p>The lesson here in getting good tech support, especially when dealing with large companies, is to look beyond the traditional methods of getting in contact with them. \u00a0 \u00a0Yes these will be times you need to pick up the phone, but rather than wait &#8216;on hold&#8217; there may be a better way to connect with the help you need.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Computer problems can be frustrating, especially when they prevent you doing what you need to, however to quickly resolve some issues you may not even need to pick up the phone to get help. If you\u2019re having problems with your Windows PC at support.microsoft.com you can chat to a suport agent online and even have them connect to your PC<a class=\"more-link\" href=\"https:\/\/techdaily.com.au\/b2\/seeking-tech-support\/\">[Read More&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":4275,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[825],"tags":[502,329,1135],"class_list":["post-4274","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-2","tag-dell","tag-microsoft","tag-tech-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Seeking out Tech Support - Tech Daily with Andy Wells<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/techdaily.com.au\/b2\/seeking-tech-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Seeking out Tech Support - Tech Daily with Andy Wells\" \/>\n<meta property=\"og:description\" content=\"Computer problems can be frustrating, especially when they prevent you doing what you need to, however to quickly resolve some issues you may not even need to pick up the phone to get help. 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