{"id":5072,"date":"2016-07-19T09:11:23","date_gmt":"2016-07-18T23:11:23","guid":{"rendered":"http:\/\/www.techdaily.com.au\/b2\/?p=5072"},"modified":"2016-07-19T21:51:28","modified_gmt":"2016-07-19T11:51:28","slug":"tech-support-scam-warning-to-mac-pc-users","status":"publish","type":"post","link":"https:\/\/techdaily.com.au\/b2\/tech-support-scam-warning-to-mac-pc-users\/","title":{"rendered":"Tech support scam &#8211; Warning to Mac &#038; PC users"},"content":{"rendered":"<p><a href=\"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-4275\" src=\"http:\/\/www.techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support.jpg\" alt=\"Help computer key. Isolated on white with clipping path.\" width=\"250\" height=\"230\" srcset=\"https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support.jpg 250w, https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support-150x138.jpg 150w, https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2015\/02\/tech-support-60x55.jpg 60w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a>When is a computer error message not a computer error? \u00a0When it\u2019s a scam. \u00a0 Recently\u00a0\u00a0I received a message from Natalie who\u2019s had an error message ( specifically error code RNN8792 )popup up on her Mac that instructed her to call a 1800 number to have an urgent computer problem fixed.<\/p>\n<p><span style=\"font-weight: 400;\">She called the number, handed over credit card details to someone who then accessed the Mac remotely and supposedly \u2018fixed\u2019 the computer. \u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">But the real problem here is that there was no problem to begin with as the original error message is actually part of a virus. \u00a0\u00a0Good internet security software will keep this sort of activity of your computer.<\/span><\/p>\n<p>Mac users can find more information about this scam at <a href=\"https:\/\/discussions.apple.com\/docs\/DOC-8071\" target=\"_blank\">https:\/\/discussions.apple.com\/docs\/DOC-8071<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When is a computer error message not a computer error? \u00a0When it\u2019s a scam. \u00a0 Recently\u00a0\u00a0I received a message from Natalie who\u2019s had an error message ( specifically error code RNN8792 )popup up on her Mac that instructed her to call a 1800 number to have an urgent computer problem fixed. She called the number, handed over credit card details<a class=\"more-link\" href=\"https:\/\/techdaily.com.au\/b2\/tech-support-scam-warning-to-mac-pc-users\/\">[Read More&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":3622,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[825],"tags":[886,1405,1401],"class_list":["post-5072","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-2","tag-phishing","tag-rnn7892","tag-scam"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tech support scam - Warning to Mac &amp; PC users - Tech Daily with Andy Wells<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/techdaily.com.au\/b2\/tech-support-scam-warning-to-mac-pc-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tech support scam - Warning to Mac &amp; PC users - Tech Daily with Andy Wells\" \/>\n<meta property=\"og:description\" content=\"When is a computer error message not a computer error? \u00a0When it\u2019s a scam. \u00a0 Recently\u00a0\u00a0I received a message from Natalie who\u2019s had an error message ( specifically error code RNN8792 )popup up on her Mac that instructed her to call a 1800 number to have an urgent computer problem fixed. She called the number, handed over credit card details[Read More...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/techdaily.com.au\/b2\/tech-support-scam-warning-to-mac-pc-users\/\" \/>\n<meta property=\"og:site_name\" content=\"Tech Daily with Andy Wells\" \/>\n<meta property=\"article:author\" content=\"http:\/\/facebook.com\/techdailyradio\" \/>\n<meta property=\"article:published_time\" content=\"2016-07-18T23:11:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-07-19T11:51:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/techdaily.com.au\/b2\/wp-content\/uploads\/2014\/03\/phonescam.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"698\" \/>\n\t<meta property=\"og:image:height\" content=\"685\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Andy Wells\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andy Wells\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/tech-support-scam-warning-to-mac-pc-users\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/tech-support-scam-warning-to-mac-pc-users\\\/\"},\"author\":{\"name\":\"Andy Wells\",\"@id\":\"https:\\\/\\\/techdaily.com.au\\\/b2\\\/#\\\/schema\\\/person\\\/e7055c2d78fb67aa20630476da3de45d\"},\"headline\":\"Tech support scam &#8211; 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